{"id":159236,"date":"2024-05-28T09:14:12","date_gmt":"2024-05-28T07:14:12","guid":{"rendered":"https:\/\/new.skilla.com\/?post_type=learningpath&#038;p=159236"},"modified":"2024-05-28T09:20:06","modified_gmt":"2024-05-28T07:20:06","slug":"the-store-manager-in-the-omnichannel-era","status":"publish","type":"learningpath","link":"https:\/\/new.skilla.com\/en\/learningpath\/the-store-manager-in-the-omnichannel-era\/","title":{"rendered":"The store manager in the omnichannel era"},"content":{"rendered":"<section id=\"landinghero-block_4d99fb768574d4f2ff90bce501e57492\" class=\"BlockHero  bg--blue mt--no  landinghero\">\n  <div class=\"swiper-container hero-slider\">\n    <div class=\"parallax-bg\" style=\"background-color: #0000d2;\" data-swiper-parallax=\"-10%\"><\/div>\n\n    \n          <div class=\"swiper-wrapper\">\n        \n          <div id=\"sw-landinghero-block_4d99fb768574d4f2ff90bce501e57492-sl-1\" class=\"swiper-slide itemBg lazyload\"\n                        style=\"background-image:inherit;\"\n             data-bg-image=\"url(&#039;https:\/\/new.skilla.com\/12hHG5\/uploads\/2022\/06\/LP_store_manager_header-1-scaled.jpg&#039;)\">\n\n            \n            <div class=\"row align-middle\">\n              <div class=\"column small-12 large-9\">\n                <h1 style=\"color:#fff\">The store manager<br \/>\r\nin the omnichannel era<\/h1><h3 class=\"title__sub\" style=\"color:#fff\">Improve your skills as a Store Manager<\/h3><div style=\"color:#fff\"><\/div>              <\/div>\n            <\/div>\n          <\/div>\n              <\/div>\n    \n    <div class=\"swiper-pagination\"><\/div>\n  <\/div>\n      <div class=\"learning-path__details\">\n      <div class=\"learning-path__details-row\">\n        <div class=\"column shrink\">\n          <i class=\"las la-list\"><\/i> <strong>Resources: 16<\/strong>\n        <\/div>\n        <div class=\"column shrink\">\n          <i class=\"las la-stopwatch\"><\/i> <strong>Hours: 2 h 20 min<\/strong>\n        <\/div>\n        <div class=\"column shrink\">\n          <i class=\"las la-language\"><\/i> <strong>Languages: ITA\/ENG<\/strong>\n        <\/div>\n      <\/div>\n    <\/div>\n        <a id=\"m_uco\" href=\"#section-2\" class=\"button-scroll-down\" data-offset=\"-50\"><svg height=\"512pt\" viewBox=\"-105 0 512 512.00002\" width=\"512pt\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n        <path d=\"m150.601562 0c-83.042968 0-150.601562 67.558594-150.601562 150.601562v210.796876c0 83.042968 67.558594 150.601562 150.601562 150.601562 83.042969 0 150.601563-67.558594 150.601563-150.601562v-210.796876c0-83.042968-67.558594-150.601562-150.601563-150.601562zm119.882813 361.398438c0 66.101562-53.78125 119.882812-119.882813 119.882812-66.101562 0-119.882812-53.78125-119.882812-119.882812v-210.796876c0-66.101562 53.78125-119.882812 119.882812-119.882812 66.101563 0 119.882813 53.78125 119.882813 119.882812zm0 0\" \/>\n        <path d=\"m150.605469 101.851562c-8.484375 0-15.359375 6.875-15.359375 15.359376v70.695312c0 8.480469 6.875 15.359375 15.359375 15.359375 8.480469 0 15.359375-6.878906 15.359375-15.359375v-70.695312c0-8.484376-6.875-15.359376-15.359375-15.359376zm0 0\" \/>\n      <\/svg><\/a>\n  <\/section>\n\n\n\n<section class=\"BlockColumns titleonecolumn nullit columns--large\" >\r\n  <div class=\"row\">\r\n    <div class=\"column small-12\">\r\n            <h2 class=\"fal-h2\">A path to learn how to <strong>maximise the performance<\/strong> of your Store\n<\/h2>\r\n      <div class=\"BlockColumns__text\">\r\n        <p id=\"yui_3_17_2_1_1716879811982_187\" dir=\"ltr\"><span id=\"yui_3_17_2_1_1716879811982_196\">Being a\u00a0<strong>Store Manager<\/strong>\u00a0means being able to translate a brand&#8217;s messages within a Store, enhancing the product with the help of the team and always focusing on the customer&#8217;s needs. Basically, it means ensuring the Store functions properly by leveraging all the<strong>\u00a0skills needed to ensure maximum profitability<\/strong>.\u00a0<\/span><\/p>\n              <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"threecolsblock-block_7239eab4ed882d0e7517509544a56fa8\" class=\"BlockListBig mb--no threecolsblock\" >\r\n    <div class=\"row mb--05\">\r\n    <div class=\"column small-12\">\r\n      <h2 class=\"color--blue\" >Improve and refine your skills as a Store Manager!<\/h2>\r\n      <p>With this Learning Path you can:<\/p>\n    <\/div>\r\n  <\/div>\r\n    <ul class=\"list-big\">\r\n        <li>\r\n      <h3 class=\"list-big__title\">focus on the mission, activities and responsibilities of the Store Manager\u2019s role<\/h3>\r\n      <span class=\"list-big__content\"><br \/>\r\n<br \/>\r\n<\/span>\r\n          <\/li>\r\n        <li>\r\n      <h3 class=\"list-big__title\">acquire the necessary organisational and relational soft skills to ensure the success of your Store<\/h3>\r\n      <span class=\"list-big__content\"><\/span>\r\n          <\/li>\r\n        <li>\r\n      <h3 class=\"list-big__title\">learn to sell effectively with the \u201cSTORE\u201d model<\/h3>\r\n      <span class=\"list-big__content\"><\/span>\r\n          <\/li>\r\n        <li>\r\n      <h3 class=\"list-big__title\">learn to deliver a satisfying and customised Customer Experience<\/h3>\r\n      <span class=\"list-big__content\"><\/span>\r\n          <\/li>\r\n      <\/ul>\r\n  <\/section>\r\n\n\n<section id=\"blkroadmap-block_12a1b361c0902963ec8a3f6f123189db\" class=\"BlockRoadmap blkroadmap\">\r\n  <div class=\"row\">\r\n    <div class=\"column small-12\">\r\n      <h2>Contents<\/h2>\r\n            <div class=\"roadmap\">\r\n                <div class=\"roadmap__step\">\r\n          <h5 class=\"roadmap__step-title\">Cards &#8211; Can you identify?<\/h5>\r\n                  <\/div>\r\n                <div class=\"roadmap__step\">\r\n          <h5 class=\"roadmap__step-title\">Initial Test<\/h5>\r\n                    <p>Reflect on your goals and skills. No one can assess yourself better than you!<\/p>\r\n                  <\/div>\r\n                <div class=\"roadmap__step\">\r\n          <h5 class=\"roadmap__step-title\">Training Pills<\/h5>\r\n                    <div id=\"he-wo\" class=\"row cards small-up-1 medium-up-2 large-up-3\">\r\n                        <div class=\"column\">\r\n              <div class=\"card card--gray card--no-button\">\r\n                <div class=\"card-section piler\">\r\n                  <h4 class=\"card__title\">Being a store manager the challenges of a developing role<\/h4>\r\n                  <p>9 multimedia objects<\/p>\n<ul>\n<li>Omnichannel &#8211; developments in the store manager&#8217;s role<\/li>\n<li>The store manager&#8217;s role<\/li>\n<li>The store manager&#8217;s four hats<\/li>\n<li>Customer experience at the store<\/li>\n<li>The store model: smile<\/li>\n<li>The store model: take care<\/li>\n<li>The store model: offer<\/li>\n<li>The store model: resolve<\/li>\n<li>The store model: enhance<\/li>\n<\/ul>\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                        <div class=\"column\">\r\n              <div class=\"card card--gray card--no-button\">\r\n                <div class=\"card-section piler\">\r\n                  <h4 class=\"card__title\">The store manager\u2019s toolkit in the omnichannel era<\/h4>\r\n                  <p>4 multimedia training pills<\/p>\n<ul>\n<li>The main kpis to manage store performance<\/li>\n<li>Visual merchandising<\/li>\n<li>Omnicustomer: a customer-specific sales techniques<\/li>\n<li>People management: the 5 pillars of store team management<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <\/div>\r\n                  <\/div>\r\n                <div class=\"roadmap__step\">\r\n          <h5 class=\"roadmap__step-title\">Other resources<\/h5>\r\n                    <p>3 introductory videos by gabriella valentinotti, hr senior advisor &#038; retail training expert<\/p>\r\n                  <\/div>\r\n                <div class=\"roadmap__step\">\r\n          <h5 class=\"roadmap__step-title\">Final test<\/h5>\r\n                    <p>Have you learned all the contents of this learningPath? Test yourself and gain the badge.<\/p>\r\n                  <\/div>\r\n              <\/div>\r\n            <div class=\"roadmap__info\">\r\n      <span>\r\n        <i class=\"las la-info-circle\"><\/i> <strong>This Learning Path is part of the\u00a0<a href=\"https:\/\/new.skilla.com\/en\/learningpath\/skilla-library\/\">Skilla Library<\/a>.<\/strong>\n      <\/span>\r\n    <\/div>\r\n        <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section class=\"BlockCta bg--gray mb--no\" id=\"blockCta\" >\r\n  <div class=\"row pt pb\">\r\n    <div class=\"column small-12\">\r\n      <h3 class=\"text-center\">Tell us about your learning needs <br \/>\r\nWe\u2019d love to hear from you!<\/h3>\r\n      <div id=\"for-admin\">\r\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5745-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"5745\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form 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